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INSTRUCTIONAL DESIGN CASE STUDY

Technology Onboarding for New Employees

This project was developed to support new employee onboarding by providing training on essential workplace technologies, including email communication, collaboration tools, and learning management systems.

AUDIENCE

New employees onboarding into a technology-enabled workplace

PLATFORM

Articulate

Rise 360

DURATION

2.5 Hours

Self Paced

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THE CHALLENGE

Organizations rely on multiple digital platforms for communication, collaboration, scheduling, and learning. New employees often face a steep learning curve when adopting unfamiliar systems, resulting in reduced productivity, inconsistent workflows, and increased support needs.

This project was designed to accelerate technology onboarding and build user confidence through structured, self-paced learning.

We needed a solution that was clear, role-specific,
and accessible anytime, anywhere.

THE SOLUTION

Designed a self-paced onboarding curriculum that introduces learners to essential workplace technologies used for communication, collaboration, scheduling, and digital learning.

The program uses guided instruction, visual demonstrations, workflow-based activities, and knowledge checks to help learners build confidence and proficiency with core systems.

1

1

Email Communication & Calendar Management

2

Frontline Collaboration & Workflow Tools

3

Learning Management System Navigation

1

Each lesson combines multimedia instruction, interactive activities, and knowledge checks to reinforce key concepts and keep learners engaged.

ANALYSIS
Identified onboarding technology requirements and critical workflows for new employees.
DESIGN
Mapped out the course structure, learning goals, and assessments aligned to real-world tasks.
DEVELOPEMENT
Build interactive lessons in Rise 360 using screenshots, simulations, knowledge checks, and scenarios. 
IMPLEMINTATION
The course is accessible anytime, anywhere, and designed for integration into organizational onboarding programs.
EVALUATION
Collected feedback and usage data to continuously refine content and improve learner outcomes. 

LEARNING STRATEGIES

Scaffolding: Lessons build on prior knowledge of basic navigation to advance tasks.

Chunking: Content is divided into short, manageable lessons to reduce overload.

Retrieval Practice: Knowledge checks

embedded throughout the course

Authentic Learning: Real-world district tools and scenarios mirror day-to-day tasks.

Accessibility: Self-paced, mobile friendly learning for busy teachers

Course Preview

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Key Features

Three-course learning path

Interactive assessments

Processed-based instruction

Industry-aligned termonology

Guided workflow activites

Visual learning supports

Mobile-friendly & self-paced

Learning Experience Design Decisions

Content was intentionally divided into short modules to reduce cognitive load and support just-in-time learning. Knowledge checks were embedded throughout the experience to reinforce retention and provide opportunities for retrieval practice. Real-world workflows and screenshots were incorporated to increase relevance and transfer of learning.

SKILLS DEMONSTRATED

  • Instructional Design

  • Curriculum Development

  • Learning Experience Design (LXD)

  • eLearning Developement

  • Articulate Rise 360

  • Multimedia Learning

  • Assessment Design

  • Visual Communication

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